- OperatorTSG Interactive Gaming Europe Limited (Flutter)
- EstablishedCasino launched 2016; platform since 2001
- Game Library1,000+ games, 600+ on mobile
- Software Providers38 providers including Evolution & Playtech
Registration requirements: age, personal details and verification
The main requirement is that you confirm you are at least 18 years old. PokerStars Casino collects your name, address and birth date during registration, then performs age verification while the account is being created.
It is worth taking a moment before you begin. Have the correct spelling of your details in mind and check each field before moving on. Small errors can make an account setup more awkward than it needs to be, especially when the age check is part of the initial process rather than something left for later.
- Confirm that you are at least 18 years old.
- Enter your name, address and birth date.
- Complete the age verification carried out during account creation.
Take the sign-up slowly
Registration is easier when you treat it as an account setup task, not a race. Check the details you enter, understand the responsible gaming controls available to you and make your own decision about whether to fund the account.
How to complete the sign-up process step by step
The registration flow is built around confirming eligibility, adding your account details and completing the age check. You do not need to make the process more complicated than that. Follow the on-screen prompts in order and pause if you want to review anything before finishing.
- Start account creation
Open the PokerStars Casino registration flow and begin a new account. Use the registration option rather than trying to enter details for an account that already exists.
- Confirm your age
Declare that you are at least 18 years old. This is a required part of creating the account.
- Enter your personal information
Add your name, address and birth date when the form asks for them. Check the spelling and numbers before continuing.
- Complete the age check
Age verification is performed during account creation. Finish that step as part of the same registration journey.
- Review and finish
Read through the information you have entered, make any needed corrections and complete the on-screen registration flow.
Registration is also the account step that comes before you consider a Welcome Bonus. Keep those decisions separate: first make sure the account details and age confirmation are correct, then read any promotion conditions before opting in.
Ready to set up your account?
If you meet the age requirement, you can work through the registration steps above and check each detail as you go.
Age verification happens during account creation
PokerStars Casino carries out age verification at the point of registration. That means the age check forms part of opening the account, alongside entering your name, address and birth date.
The 18+ requirement is important for both casino and poker activity. Underage winnings may be forfeited, so do not create an account unless you meet the minimum age requirement and can honestly confirm it.
| Registration item | What happens |
|---|---|
| Age declaration | You confirm that you are at least 18 years old. |
| Personal details | Your name, address and birth date are collected. |
| Age verification | The verification step is performed during account creation. |
Only register if you meet the age requirement
Underage winnings may be forfeited. The safest approach is simple: be honest about your age and do not continue with registration if you are under 18.
Responsible gaming controls to set around registration
You can also think about your play boundaries when opening the account. Weekly real-money deposit limits can be set through Cashier, and session limits are available. These tools are useful because they put a clear spending or time boundary in place before casual play turns into a longer session.
A specific game can be restricted with the Restrict Table Limit tool. Go to More > Tools > Responsible Gaming, choose Restrict Table Limit and set the relevant game to "Don't play".
Cooling-off, time-out and self-exclusion choices
- Cooling-off periods: 12 hours or 24 hours.
- Time-out periods: 7 days, 30 days, 60 days or 120 days.
- Six-month self-exclusion is available. You are asked to withdraw real-money funds, and the account is not automatically reinstated when the period ends; you must contact support to return.
- Self-exclusions longer than six months, permanent self-exclusion and extensions to an existing self-exclusion are handled through the Help Center.
The self-exclusion settings can be reached on desktop through More > Tools > Responsible Gaming > Exclude me from playing. On the website, use Account > Responsible Gaming. If you later use the Mobile App, the route is Account > Responsible Gaming Settings.
Break periods cannot be shortened
Cooling-off periods, time-outs and self-exclusions are irreversible for the specified duration. Choose the period carefully before confirming it. Self-exclusion covers all games, including real-money and play-money activity, and all products requiring a Stars Account username.
Who operates the account and where to get help
PokerStars Casino is operated by TSG Interactive Gaming Europe Limited, part of Flutter. The company is registered in Malta under company number C54266, with its registered office at Spinola Terraces, Mikiel Ang Borg Street, St. Julian's, SPK 1000, Malta.
The brand holds a Malta Gaming Authority licence under licence number MGA/B2C/213/2011. This gives you a clear operator and licence reference to keep in mind while setting up an account.
| Item | Detail |
|---|---|
| Operator | TSG Interactive Gaming Europe Limited |
| Parent group | Flutter |
| Company registration | Malta, company number C54266 |
| Licence | Malta Gaming Authority, MGA/B2C/213/2011 |
A Help Center and live chat are available for account assistance. Customer support is available in English, Chinese, French, German and Italian. Live chat is available in English and Spanish, so you have a couple of language options when you need help with the account setup.
Set up your account with clear boundaries
Complete the age confirmation, enter your details carefully and decide which responsible gaming controls suit you before you start playing.
Registration: your questions
How old do I need to be to register?
You must confirm that you are at least 18 years old. Age verification is performed during account creation.
What personal details are collected during registration?
PokerStars Casino collects your name, address and birth date during account creation.
When does age verification take place?
Age verification takes place during registration, rather than being left until a later stage.
Can I set a deposit limit for my account?
Yes. You can set weekly real-money deposit limits through Cashier.
Which responsible gaming breaks can I choose?
Cooling-off periods are 12 or 24 hours. Time-outs are 7, 30, 60 or 120 days, and a six-month self-exclusion is also available.
Can I restrict a particular game?
Yes. Use More > Tools > Responsible Gaming > Restrict Table Limit and set the chosen game to "Don't play".
Who operates PokerStars Casino?
The operator is TSG Interactive Gaming Europe Limited, part of Flutter. The company is registered in Malta under company number C54266.
What licence does PokerStars Casino hold?
PokerStars Casino holds a Malta Gaming Authority licence under licence number MGA/B2C/213/2011.
What languages are supported by customer service?
Customer support is available in English, Chinese, French, German and Italian. Live chat is available in English and Spanish.
