Welcome Offer
Bet $1, Get $150 Bonus
50 free spins + casino instant bonus
Min. First Bet
A$1 within 5 days
Wagering
2 redemption pts per $1 bonus
Free Spins Value
A$0.20 each (50 spins)
Slots Contribution
100% toward redemption
PokerStars CasinoContacts

Contact Us

If you need help with PokerStars Casino, email our support team at support@pokerstarscasino.wtf. We aim to make it straightforward for players in Australia to ask questions, report problems and receive clear information about their account and available services.
PokerStars Casino holds a licence from the Malta Gaming Authority under licence number MGA/B2C/213/2011, awarded 1 August 2018, and is operated by TSG Interactive Gaming Europe Limited, registered in Malta under company number C54266.

Welcome OfferBet $1, Get $150 Bonus

  1. OperatorTSG Interactive Gaming Europe Limited (Flutter)
  2. EstablishedCasino launched 2016; platform since 2001
  3. Game Library1,000+ games, 600+ on mobile
  4. Software Providers38 providers including Evolution & Playtech

How to get in touch by email

Send your enquiry to support@pokerstarscasino.wtf and include enough information for the team to understand what you need. For account-related matters, use the email address linked to your account where possible. Never include your password, full payment card details or other sensitive security information in a message.

To help support investigate your request faster, include your account email or username, a short description of the issue, and screenshots if relevant. If a problem involves a transaction or a technical error, explain what happened, when it happened and any message displayed on screen.

Common reasons to contact us

  • Questions about your account, identity checks or verification requirements
  • Help with deposits, withdrawals or payment-related questions
  • Clarification about bonus terms and applicable conditions
  • Technical problems, access issues or unexpected website behaviour
  • Requests for responsible gambling information, support or account restrictions

Please send one clear message with the relevant details so your enquiry can be reviewed efficiently. Support will usually reply within 24 hours, although response times may vary depending on the nature and complexity of the request. If you need to provide further information, reply to the same email thread where possible.