Cookies Policy

About cookies

Cookies are small text files that a website may place on your computer, tablet, mobile phone, or other device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate properly, maintain security, remember preferences, understand how visitors use its pages, and provide more relevant content.

PokerStars Casino may also use technologies that perform a similar function to cookies. These may include software development kits, pixels, tags, device identifiers, local storage, and other tracking or storage technologies. In this policy, the term cookies includes these similar technologies unless a different distinction is specifically explained.

Some cookies are placed by PokerStars Casino, while others may be placed by service providers that support website functionality, analytics, security, advertising, or other online services. The technologies used may change over time as the website, services, and legal requirements develop.

Types of cookies we may use

The cookies used on a website can generally be grouped into the following categories. A particular cookie may perform more than one function, and not every category will necessarily be used on every page or during every visit.

Strictly necessary cookies

These cookies are needed for core website functions. They can support account access, session management, fraud prevention, security controls, responsible gaming features, and the delivery of pages or services requested by you. Because the website may not operate correctly without them, they may not be removable through optional cookie settings.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings, or other preferences. They can make future visits more convenient and may help provide a consistent experience across different pages or devices.

Analytics and performance cookies

These cookies help measure how visitors use the website. Information may include the pages visited, links selected, the time spent on a page, general device information, and technical events or errors. This information can be used to identify performance issues, improve navigation, and understand which areas of the website are useful to visitors.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure advertising activity, limit repeated advertising, understand the effectiveness of campaigns, or deliver content that is more relevant to your interests. Some marketing technologies may recognise a browser or device across different websites or services. You can usually manage these cookies through the website's consent settings and your browser controls.

How cookie information may be used

Cookie information may be combined with information you provide when using PokerStars Casino, such as account or service information, and with technical information collected during a visit. The way information is combined and used will depend on the type of cookie, your settings, the service involved, and applicable privacy requirements.

• To keep the website, account areas, and online services functioning as intended.
• To remember sign-in sessions and relevant preferences where appropriate.
• To support security, authentication, fraud detection, and the prevention of misuse.
• To monitor website stability, diagnose technical issues, and improve performance.
• To understand general visitor activity and improve content, navigation, and online services.
• To measure the performance of communications, advertising, or promotional activity where these technologies are used.
• To help provide information and experiences that are suitable for the device, browser, or region being used.
• To record and respect choices made through cookie preference tools.

Where third-party providers assist with analytics, security, hosting, advertising, customer support, or other services, those providers may process information obtained through cookies on behalf of the relevant service. Third parties may also operate their own cookies under their own privacy policies. You should review the information provided by those third parties where their technologies are available on the website.

Cookie information may be disclosed where necessary to provide services, protect the website and its users, comply with a legal obligation, respond to lawful requests, or protect legal rights. Any handling of personal information is subject to the applicable Privacy Policy and relevant Australian privacy requirements.

Managing your cookie choices

When you visit the website, you may be offered a cookie banner or preference tool. This tool may allow you to accept optional cookies, reject them, or select particular categories. Your choices may be saved in a preference cookie so that the website can remember them. If you clear your cookies, use a different browser, or change devices, you may be asked to make your choices again.

You can also manage cookies through the settings in your browser or device. Most browsers allow you to block cookies, delete existing cookies, receive a warning before a cookie is stored, or restrict cookies to particular websites. The relevant steps vary between browsers and devices, so you should refer to the help or privacy settings provided by the manufacturer or browser provider.

If you use a mobile device, its operating system may provide additional controls for advertising identifiers, tracking, or app permissions. These controls are separate from website cookie settings and may not affect every technology used by a website.

Blocking or deleting cookies may affect your experience. Essential services may not function properly, preferences may not be retained, pages may load differently, and some account or security features may become unavailable. Disabling advertising cookies does not necessarily mean that you will see no advertising; it may mean that advertising is less relevant to you.

Where the website provides a preference management tool, changing your settings there is generally the most direct way to manage optional cookies. You may be able to withdraw consent at any time, subject to the continued use of cookies that are necessary for the website or services to operate.

Cookie duration, security and policy updates

How long cookies remain

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period set by the relevant service or until you delete them. The period can vary according to the cookie's purpose, technical requirements, your settings, and applicable legal obligations.

Keeping information secure

Reasonable technical and organisational measures may be used to protect information collected through cookies and similar technologies. However, no website, online service, or electronic transmission can be guaranteed to be completely secure. You should take care when using shared or public devices and should keep your browser and operating system reasonably up to date.

Changes to this policy

This Cookies Policy may be updated when the website, technologies, service providers, legal requirements, or privacy practices change. The latest version will be made available on the website, and the date or other notice may be updated when appropriate. You should review this page from time to time so that you understand how cookies and similar technologies may be used.

Questions and privacy requests

If you have a question about this policy, your cookie choices, or the handling of personal information, please use the contact or support channels made available on the PokerStars Casino website. Requests relating to personal information may be handled in accordance with the applicable Privacy Policy, identity verification requirements, and relevant Australian law.